Rhino 5 64bit 90 day "Evaluation Expired"

Hi Everyone,

Yesterday I installed the newest release of Rhino 5 - 64bit 90 day Eval Version on my laptop which is running windows 7, and when I Opened Rhino 5, On the top left corner it said "Evaluation Expired". Therefore, I am not able to save and run Any Plug in on it as the evaluation license is expired (I don't know why!!)

I took a Screen Shot of that as well. 

Would you please help me solve this problem ? 

Thanks in Advance :)

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Permalink Reply by John Brock on November 8, 2012 at 4:21pm

Report this to tech@mcneel.com. We may be able to help.

John Brock
Tech Support
Rhinoceros
Seattle
USA

Permalink Reply by Hafez Koohestani on November 8, 2012 at 4:32pm

I just did :)

Permalink Reply by Mary Ann Fugier on November 8, 2012 at 4:33pm

Hi Hafez,

We have seen this a few time. To solve it email me and I will send you a file.

mary@mcneel.com

You will run the file we send you.  It will create a simple text file that we use to try and decipher what is going wrong with the timed evaluation on your computer. Once we have gotten this file, we will use it to reset the evaluation period for your Rhino 5. 


Thanks and sorry for the inconvenience

Mary Fugier

mary@mcneel.com

Tech Support
Seattle
USA

Permalink Reply by Hafez Koohestani on November 8, 2012 at 4:40pm

Thank you so much Mary. 

John is trying to help me out. We are doing the same thing now

Permalink Reply by Charles Anderson on November 9, 2012 at 6:26am

I too have had this problem, Tech support told me there was a new beta version to download, still comes up "Beta Expired". Really wanted to try the newest Clayoo plugin but can't with expired Beta. Tech support wasn't much help, I've finally given up :(

Permalink Reply by John Brock on November 9, 2012 at 8:47am

Charles:
Send a message to tech@mcneel.com to the attention of John Brock.

I'll send you a tool that will generate a file. 

When I get the file, I can evaluation what's going on and potentially reset the counter on your expired.

Assuming I can, then I'll send you a reset code.

I can't post it here because it has to be done on a specific individual installation basis.

John Brock
Tech Support
Rhinoceros
Seattle
USA

Permalink Reply by Charles Anderson on November 9, 2012 at 3:23pm

You guys are great.! Thank you, now have an extra 80 days. Thanks Mary Ann and John!

Permalink Reply by panait mihai on November 22, 2012 at 6:12am

i have the same problem to,can you help me pls?

Permalink Reply by Charles Anderson on November 22, 2012 at 6:31am

Mary Ann or John Brock can help, but I think they may be out of the office today...

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