Hi,  i am having an installation failure issue.

We got our Rhino 5 educational version delivered in our Institute lab yesterday,
in one of the 64 bit system we used to have rhino 32 bit beta and rhino 32 bit evaluation installed

we had both these uninstalled before the installation of rhino 5

but somehow rhino installer  returns the following error

"Uninstalling 32-bit Rhino 5.0 Evaluation failed" (1612)

the error log reads as below
____________________________________

GetInstalledRhinoDetails returning false; executable not found
GetInstalledRhinoDetails returning false; Registry key not found
Installation Starting
Installing dependency 'UNINSTALL_MSI' from '{E501C2B8-94A7-4254-B420-97158A594A82}' with status text 'Uninstalling 32-bit Rhino 5.0 Beta'
Installing dependency 'UNINSTALL_MSI' from '{72C91ACB-6D63-44F6-B8B2-26C78F33F9C8}' with status text 'Uninstalling 32-bit Rhino 5.0 Evaluation'
Starting and waiting for process msiexec.exe /x "{7E9BB118-845A-4984-8808-73566DB51DD1}" /qn /l*+ "C:\Users\ASUS\AppData\Local\Temp\mcneel install (2013-03-23 13-46).log"
Process completed with exit code 1612
Installation failed; exit code 1612
Starting process notepad.exe C:\Users\ASUS\AppData\Local\Temp\mcneel install (2013-03-23 13-46).log

Please help

Views: 124

Attachments:

Translate

© 2014   Created by McNeel Admin.

Badges  |  Report an Issue  |  Terms of Service