I am running VisualArq on several computers using the Zoo, depending on travelling or at home office. When I updated my surface pro to Windows 10, I can not install the Zoo software for VisualArq and therefore I cannot add the licence to the Zoo server.

Someone that can help??

See error message below, I try to install with Antivirus disabled.


Best Regards Patrik

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Replies to This Discussion

Hi Patrick,

Are you running the Zoo 6? VisualARQ Zoo Plug-in hasn't been update to support Zoo 6 up to the 1.9.2 version. We will try to make it compatible in the incoming releases.




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