Steven Yang
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Unknown Failure 900
13 Replies

I noticed there is an article about Unknown Failure 900, and I have the same issue here. the difference is I never have it registered even I tried to add the license and activation code twice…Continue

Started this discussion. Last reply by Dale Fugier Feb 1.

 

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Dale Fugier replied to Steven Yang's discussion Unknown Failure 900
"Any word on resolving the "Unknown Failure 900" issue? Let me know if we need to do a remote session for further diagnostics. Thanks,  -- Dale"
Feb 1
Ya Han replied to Steven Yang's discussion Unknown Failure 900
"i surely did this, still got the error. I'm trying on windows server 2003 and 2008. i have zoo4 on server 2003."
Jan 30
Dale Fugier replied to Steven Yang's discussion Unknown Failure 900
"This is not a network issue. But rather an issue with the Zoo plug-in that validates Rhino licenses. What I am trying to determine is if one of the automatic updates did not properly update all of the Zoo program files. This is why I want you to…"
Jan 28
Ya Han replied to Steven Yang's discussion Unknown Failure 900
"Could you give me the feedback, is it network issue or the installer issue?"
Jan 24
Ya Han replied to Steven Yang's discussion Unknown Failure 900
"no"
Jan 23
Dale Fugier replied to Steven Yang's discussion Unknown Failure 900
"Try this: 1.) Uninstall Zoo 5.0. 2.) Make sure the C:\Program Files (x86)\Zoo 5.0 folder is removed. 3.) Download the latest Zoo 5.0 and install it 4.) Try adding a license. Does this help? -- Dale"
Jan 23
Dale Fugier replied to Steven Yang's discussion Unknown Failure 900
"Try this: 1.) Uninstall Zoo 5.0. 2.) Make sure the C:\Program Files (x86)\Zoo 5.0 folder is removed. 3.) Download the latest Zoo 5.0 and install it 4.) Try adding a license. Does this help?  -- Dale"
Jan 23
Ya Han replied to Steven Yang's discussion Unknown Failure 900
"Here is more about this."
Jan 22
Steven Yang replied to Steven Yang's discussion Unknown Failure 900
"Yes, that is what happened, never get rhino 5 license added into Zoo 5, even the activation compleled successfully.   Thanks Steven"
Jan 22
Dale Fugier replied to Steven Yang's discussion Unknown Failure 900
"Hi Ya, Your comments are not too helpful. Can you please provide much more detail as to what you have, what you have installed, and what you are doing? Thanks,  -- Dale"
Jan 22
Ya Han replied to Steven Yang's discussion Unknown Failure 900
"i think so. i have same problem here."
Jan 21
Dale Fugier replied to Steven Yang's discussion Unknown Failure 900
"Hi Steven, I am not sure I follow what you are saying. Are you saying that when you add a license and after you have finished the valiation process, Zoo reports "Successful" but you still get a Unknown Failure (900) error? Please clarify a…"
Jan 21
Steven Yang posted a discussion

Unknown Failure 900

I noticed there is an article about Unknown Failure 900, and I have the same issue here. the difference is I never have it registered even I tried to add the license and activation code twice or more, it always displayed the screen of "registration completed successfully" with unknown failure (900), and when I re-add the license, the next screen still asks me to input the activation code again!I have updated zoo 5.0 to the lastest version 5.2.30114.940.Please advise any solutions on…See More
Jan 21

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RTKL Intl Ltd
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