I have recently experienced strange crashes with Dell precision M6500 laptop.
Screen goes totally off and I can´t do anything expect force shutdown by button.
I am not sure, but I suspect that Rhino 5 might be causing this, as everytime it happens,
I´m working with Rhino.
Never experienced anything like this and I´ve been using Rhino 8 years now. It could be a hardware issue also (graphics card). Is there any other reported issues that might help me?
Along this problem I can´t use Brazil for Rhino, because it says license manager can´t find the license. I already reinstalled it without effect. What can I do?
I would first suggest that you update your graphics card drivers. If that doesn't work, it's pretty certain that you have a faulty graphics card.
Brazil will fail to load due to the licence manager problem immediately after a crash, so that might be causing the Brazil problem too.
thank you for quick reply! I will try update the driver and see what happens.
I might need to reinstall Brazil once again. Probaply all data also needs to be cleaned (registry), not sure.
This is almost worst case scenario for me as I need to do many renderings for the many projects with tight schedule :(
Are you in Finland? If so, which town?
yes in Finland, I live in Lahti city.
OK - if you get the graphics card drivers updated and there's still a problem, I could look at your machine by remote control of that's OK. I'm in Turku. A drive to Lahti is a bit far ;)
I come back to you with this issue as our company It-department updated videocard driver and reinstalled both Rhino 5 and brazil 2.0 (64-bit) but still it says same thing: unable to communicate with the license manager. Brazil will not run...:(